Extended Stay America - Providence - East Providence

Exactly what we needed for a week stay while our child was in the hospital. The entire property is super clean and well maintained. The staff are very helpful and friendly.

Spacious room, bathroom, quiet surroundings

Front desk person who checked us in was amazing. She was very friendly and went out of her way to find us somewhere to go out in the city.

The overwhelming smell of the laundry at the front desk and the stale smell in much of the rest of the building was not pleasant at all.

Air conditioner broke and even though we asked for someone to look at it, they didn't until the next day, we had a pretty hot, stuffy night. On three separate occasions we had to go to the front desk because our keys did not work. They offered us a free night stay but we have no intention of ever staying there again. After several emails, my compensation was an $18.00 credit.

Comfortable bed

Stayed for 2 nights. In order to have your room clean', you need to pay extra. No gym, no breakfast, no coffe maker and coffee in room. This is an extended stay!! Seriously!!!

Nothing

It took about ten minutes for somebody to come to the front desk. We get into the room and it was a non-smoking room yet it smelled like somebody had smoked 20 packs in there. The room smelled horrible and was very muggy. The floor didn't seem like it was vaccumed because when i stepped with my barefeet there were crumbs stuck to it. The TV did not have color either and we could not watch. We didn't have time to complain because we had a wedding to go to but it was completely terrible and I will never stay there again

Great location to what I needed, great staff. Good clean room

Kitchen could have been bigger. Only had 2 ring stove top and small microwave. Fridge was great size though. I only stayed 2 nights so it was adequate, if I was staying longer it wouldn't have worked

I like the fact that it was close the location that I needed to get to.

I did not like the fact that the room was not cleaned on a daily bases and the items for the kitchen was not already in the room.

There were no kitchen facilities provided at all in the room which was very inconvenient.

Very easy to book and friendly

I don't like coffee creamer but not a big deal.

good value

Only health bars for breakfast! Fortunately, Dunkin Donuts was nearby.

Price point, location (close to providence)

The pillows/bed comfort

The room was large and clean with everything we needed. It also had a big bathroom and a nice deep bath. The staff were friendly and helpful and easy parking too.

Nothing to complain about

The front desk staff were courteous, friendly and wonderful.

I could have hit the lottery while vacationing. :>)